Safe & Healthy Betting

On Hi Baze Responsible Gaming — Keep the fun, lose the harm

Betting should be a source of entertainment, not a burden. hi baze believes that genuine enjoyment only comes through responsible gaming. Our tools and guidelines are here to help you have fun while staying within your limits.

18+
Adults Only
5
Protection Tools Available
24/7
Support Team Active
100%
Self-Exclusion Privacy
Important Message: Betting is a form of entertainment. If you feel it's affecting your daily life, relationships, or finances, reach out for help now. hi baze is always here for you.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying betting on your own terms — setting your own limits, staying in control, and never putting yourself at risk of harm. At hi baze, we want every user to get genuine enjoyment from betting, not stress or anxiety.

In Bangladesh, many people enjoy betting as a form of entertainment — especially during cricket and football seasons. For some, however, it can develop into a habit that becomes difficult to control. That's why hi baze promotes responsible gaming awareness and provides users with a range of protective tools.

Remember, the core principle of responsible betting is — Only bet what you can afford to lose. Dreaming of earning a living from betting or constantly chasing losses is a dangerous path.

Keep in mind: Betting on hi baze is purely for entertainment. It should never be seen as a reliable source of income or livelihood.

Who Can Bet?

At hi baze, the first requirement for responsible gaming is age. No one under the age of 18 is permitted to open an account or place bets on hi baze. This isn't just about rules — it's our commitment to keeping the next generation safe.

Age is verified during the KYC process at registration. If an account is suspected to be used by a minor, hi baze will immediately suspend it and launch an investigation. There are no exceptions to this.

  • Minimum age 18 Years must be.
  • Only one account per person is permitted.
  • You should not bet while dealing with mental health issues or financial hardship.
  • Betting with someone else's money is strictly prohibited.

Recognize the Signs of Problem Betting

Many people don't realize when betting has shifted from entertainment to a problem. hi baze wants you to recognize the early signs yourself and seek help before things escalate.

Look out for the signs below. If two or more apply to you, reach out to the hi baze support team or use the self-exclusion tool.

  • Placing repeated bets to try to recover losses.
  • Lying about betting or keeping it hidden from family.
  • Trying to stop betting but being unable to.
  • Losing focus on daily responsibilities, studies, or work.
  • Betting with borrowed money or by dipping into savings.
  • Feeling restless or irritable when unable to bet.
  • Treating betting as your only source of enjoyment.
Need Help? Email the hi baze support team at support@hibaze.com — your privacy is fully protected.

hi baze Responsible Gaming Tools

Hi baze offers a range of effective tools to promote responsible betting on the platform. You can use these tools to stay in control of your own betting activity.

  • Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
  • Betting Limit: Set a maximum amount for each bet.
  • Session Time Limit: Decide in advance how long each betting session will last.
  • Cooling-Off Period: Temporarily suspend your account for a set period.
  • Self-Exclusion: Lock your account entirely for an extended break.

All tools are easily accessible from your account settings. Any request to increase a limit comes with a 24-hour waiting period to prevent impulsive decisions.

Plan Your Budget

The most effective approach to responsible betting is setting a dedicated budget and sticking to it strictly. hi baze always recommends that your betting budget come only from money you can afford to lose without it affecting your everyday life.

  • Set aside a fixed amount for betting at the start of each month.
  • Once that amount is used up, stop betting for the rest of the month.
  • Never use money meant for living expenses, savings, or your family's needs to fund your betting.
  • When you win, save a portion of your winnings instead of putting it all back on bets.
Tips: Setting a deposit limit on hi baze automatically keeps your budget in check. Activate this feature today.
Check Yourself — Responsible Betting Checklist
I see betting purely as entertainment, not as a source of income.
I have set a fixed budget and I stick to it.
When I lose, I don't immediately chase my losses with more bets.
Betting is not affecting my family, work, or studies.
I do not bet while intoxicated or in an unstable mental state.
I can take a break from betting whenever I choose.
If most of these don't apply to you, consider speaking with the hi baze support team or using the Self-Exclusion tool.
Need Help?

If you're struggling to control your betting, the hi baze support team is here to help — completely confidentially.

support@hibaze.com
Response Time: Within 24 hours

Responsible Gaming Tools

Use these tools on hi baze to stay in control of your betting

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set, but increasing them requires a 24-hour waiting period.

Session Time Limit

Decide in advance how long you'll bet in one session. Once that time is up, hi baze will automatically log you out.

Cooling-Off Period

Take a temporary break ranging from 7 days to 6 months. Betting will be suspended during this period, but your account will remain active.

Self-Exclusion

To break free from long-term issues, lock your account completely for anywhere between 6 months and 5 years. This decision cannot be reversed.

Betting History

View your full betting history, wins and losses, and total spending at any time. It's the most effective way to understand your own patterns.

Alert Notifications

As you approach your set limit, hi baze will send you an automatic notification so you can stay aware in time.

How do I activate Self-Exclusion?

Activate Self-Exclusion or any other protective tool on hi baze in just a few simple steps.

1

Log In to Your Account

Log in to your hi baze account and click the profile icon in the top right corner.

2

Go to Settings

From the menu, find the "Responsible Gaming" option.

3

Choose Your Tool

Select the tool you need — deposit limit, cooling-off, or self-exclusion.

4

Confirm

Confirm your decision. Some tools take effect immediately; others involve a verification process.

5

Get Help from Support

If you have any issues, contact us at support@hibaze.com. You'll receive a response within 24 hours.

Minor Protection

If there are minors in your household, use parental control software on your device to ensure they cannot access the hi baze app or website.

  • Keep parental filters enabled on your browser.
  • Use a password lock on your device.
  • Never share your account login details with anyone.
Self-Exclusion Duration
Temporary Break 7 Days — 6 Months
Medium-Term Exclusion 6 Months — 2 Years
Long-Term Exclusion 2 — 5 Years
Permanent Exclusion Indefinite

Recognize the Warning Signs

Problem betting is much easier to address when caught early

Financial Pressure

Betting with borrowed money or savings, and struggling to cover bills or essential expenses.

Relationship Strain

Hiding your betting from family or friends, being dishonest, or growing distant from loved ones.

Emotional Distress

Feeling anxious or irritable when unable to bet, or struggling to manage frustration and anger after a loss.

Loss of Focus at Work

Losing focus at work or school, or frequently checking bets during the day.

Chasing Losses

Repeatedly chasing losses by placing larger and larger bets each time.

Loss of Control

Deciding to stop betting, yet repeatedly returning and losing control.

Why hi baze leads in responsible betting

We don't just follow the rules — we ensure real protection

hi baze Responsible Betting Protection
Security

Real-Time Betting Monitoring

Hi baze continuously monitors user betting patterns. If unusual activity is detected, an automated alert is sent out immediately.

hi baze Age Verification
Age Verification

Strict KYC Process

Identity and age verification is mandatory for every registration on hi baze. No one under the age of 18 can open an account — this is a non-negotiable rule.

hi baze Trained Support
Support

Trained Support Team

The hi baze support team is specially trained in responsible betting. Whatever your concern, you'll receive help with complete confidentiality.

hi baze Transparency
Transparency

Full Betting History

View a full breakdown of every bet, win, loss, and total spend at any time. Understanding your own habits is the first step toward responsible betting.

hi baze Instant Limits
Control

Limits Take Effect Immediately

Lowering your deposit or betting limit takes effect immediately. Increasing it requires a 24-hour waiting period — a rule designed to protect you from impulsive decisions.

hi baze Bengali Support
Bangla-Speaking

Full Support in Bengali

All responsible betting information and support is available in Bengali. Get help without any language barrier.

FAQ

Frequently Asked Questions About Responsible Betting

Yes. You can withdraw any existing balance from your account before activating self-exclusion. Once active, no new deposits can be made and betting will be disabled — but your remaining balance stays protected.

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit is subject to a 24-hour waiting period — this is designed to protect you from placing larger bets on impulse.

When your self-exclusion period ends, you'll need to manually reactivate your account — it does not happen automatically. Before doing so, hi baze recommends taking a cooling-off period and reassessing your situation.

Email support@hibaze.com immediately. hi baze will lock the account and investigate. Change your password and enable parental controls on your device.

Yes, completely free of charge. Deposit limits, session limits, cooling-off periods, and Self-Exclusion — all tools are provided by hi baze at no cost to any registered user.

Start Betting Responsibly

Join hi baze — where entertainment and safety go hand in hand

Register Now Download the App
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