Hi Baze's Terms and Conditions — Complete Guide

Welcome to the hi baze platform. These Terms & Conditions apply to all services available on the hi baze website and mobile application. By registering or using hi baze, you are deemed to have fully accepted these Terms & Conditions.

Hi baze operates an online Sports Betting platform for users in Bangladesh. Our service covers cricket, football, tennis, kabaddi, and more than 50 other sports categories. These Terms & Conditions are subject to change from time to time.

The hi baze Terms & Conditions govern the following:

• Account Creation & Management on the Platform
• Betting Activities and Payment Processing
• Bonus & Promotional Offer Usage
• Rights and Responsibilities of Users and hi baze
• Dispute Resolution Method

If you disagree with any part of these terms, please refrain from using hi baze and reach out to our support team.

To open an account on hi baze, you must meet the following eligibility requirements. All information provided at the time of registration must be accurate and truthful.

• Age: You must be 18 years of age or older. hi baze strictly prohibits betting by minors.
• Single Account: Only one account is allowed per person, household address, or device.
• Accurate Information: Your name, date of birth, address, and phone number must be accurate.
• KYC Verification: Identity must be verified using a National ID card or passport.

Choose a strong password when registering and never share it with anyone. hi baze will never ask for your password by phone or message. If anyone requests your password, it is a scam — contact us immediately.

The following rules must be followed when betting on hi baze. hi baze reserves the right to void bets or suspend accounts for any breach of these Terms & Conditions.

• Minimum Bet: The minimum stake per bet is ৳50.
• Maximum Bet: Maximum bet amounts vary by event and market. The limits stated in the market may not be exceeded.
• Bet Confirmation: Once a bet is placed, it cannot be changed or cancelled.
• Odds Change: If the odds change before your bet is placed, you will be notified. Once confirmed, bets will not be accepted at the previous odds.
• Live Betting: hi baze is not responsible for disconnections that occur during Live Betting.

Match fixing and all forms of fraudulent betting are strictly prohibited. hi baze's anti-fraud system is always active, and any account flagged for suspicious activity will be subject to investigation.

Hi baze supports the most popular payment methods in Bangladesh. We support bKash, Nagad, and Rocket for fast and secure transactions.

• Minimum Deposit: ৳500 (Five Hundred BDT)
• Maximum Daily Deposit: ৳2,00,000 (Two Lakh BDT)
• Minimum Withdrawal: ৳1,000 (One Thousand BDT)
• Withdrawal processing time: Typically completed within 15 minutes to 24 hours
• KYC Verification: Identity verification is mandatory before your first withdrawal

You must use your own payment account when making a deposit. Funds sent from third-party accounts will not be accepted and will be returned. Withdrawals will also be sent to the same payment number used for the deposit.

Hi baze regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions that must be followed.

• Welcome Bonus: A bonus on the first deposit is available for new members.
• Wagering Requirement: Withdrawals are only available after wagering at least 10x the bonus amount.
• Time Limit: Each bonus must be used within 30 days of being issued.
• Single Use: Each promotion is available once per person.
• Abuse: If bonus abuse is detected, the bonus will be forfeited.

Hi baze reserves the right to modify, suspend, or cancel its bonus program at any time. For details on current promotions, Latest Promotions View page.

Hi baze believes in responsible betting. Betting is entertainment — it is not a reliable way to make money. We place the highest importance on the wellbeing and financial security of our members.

• Never bet beyond your means
• Never chase your losses with impulsive bets
• Do not mix betting with your everyday financial needs
• Don't lie to family or friends about your betting

Hi baze offers deposit limits, betting limits, and self-exclusion options. To learn more, visit our Responsible Gaming View page.

Hi baze reserves the right to suspend or permanently close an account without notice in the following circumstances:

• Operating Multiple Accounts
• Providing Incorrect or False Information
• Bonus System Abuse
• Using software or technology to gain an unfair advantage
• Fraudulent or Illegal Activity
• KYC Verification Failure

You can close your account at any time. Any remaining balance (excluding bonuses) will be returned to your payment account.

Hi baze treats the protection of your personal information as its top priority. All your data is secured using SSL encryption technology.

• Your data is never sold to third parties
• Your data is used solely for service improvement and legal compliance
• Using two-factor authentication is strongly recommended
• Automatic alerts are sent for any suspicious login activity

For more details, visit our Privacy Policy read.

If you have a dispute with hi baze, please contact our customer support team first. Most issues are resolved within 48 hours.

1. Step 1: Notify the support team via live chat or email
2. Step Two: Submit evidence and full details of the issue
3. Step 3: A decision will be communicated within 7 business days after the investigation is complete
4. Step Four: If you are unsatisfied with the outcome, you may request independent mediation

Hi baze reserves the right to modify these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend checking this page regularly.

If you have any questions about these terms and conditions, our support team is always ready to help.